FAQs
Frequently Asked Questions
1. How does dropshipping work?
Dropshipping is a retail fulfillment method where a store doesn't keep the products it sells in stock. Instead, when a store sells a product, it purchases the item from a third party and has it shipped directly to the customer.
2. What products do you offer?
We offer a wide range of trendy and high-quality products. Our inventory is carefully curated to include winning products across various categories.
3. Do you offer worldwide shipping?
Yes, we offer worldwide shipping. We can ship our products to customers around the globe.
4. What is your shipping policy?
We offer fast shipping methods. Our shipping time varies by location, but we strive to ensure that you receive your order as quickly as possible.
5. What is your return policy?
We offer a money-back guarantee. If you're not satisfied with your purchase, please contact our customer support team within 3 days of receiving your order for a full refund.
6. How can I contact your customer support?
You can reach our customer support team 24/7 through info@VitaliZenSupplement.com, and we'll be happy to assist you with any questions or issues you have.
7. What payment methods do you accept?
We accept various payment methods, including credit cards, PayPal, and more. You can find a list of accepted payment methods during the checkout process.
8. How can I track my order?
Once your order is shipped, you will receive a tracking number via email. You can use this tracking number to monitor the status of your shipment and estimated delivery date.
9. What is the delivery time for my country?
Delivery times may vary depending on your location. We aim to provide estimated delivery times during the checkout process. For more specific information, please contact our customer support.
10. Do you offer bulk or wholesale discounts?
Yes, we offer discounts for bulk or wholesale orders. Please get in touch with our sales team through info@VitaliZenSupplement.com for more details and pricing information.
11. What is your product quality guarantee?
We stand by the quality of our products. If you receive a product that is damaged or not as described, please contact us within 3 days of receiving it, and we will assist you with a return or replacement.
12. Can I change or cancel my order after it's placed?
We aim to process orders quickly, but if you need to make changes or cancel your order, please contact our customer support immediately. We'll do our best to accommodate your request if the order has not been shipped.
13. Is my personal information secure?
Yes, we take the security and privacy of your personal information seriously. Please refer to our Privacy Policy for more information on how we handle and protect your data.
14. Do you offer gift wrapping or personalized messages?
Yes, we offer gift wrapping and the option to include personalized messages with your order. You can add these options during the checkout process.
15. What should I do if I have additional questions or concerns?
If you have any other questions, concerns, or need further assistance, please don't hesitate to contact our 24-hour customer support team through info@VitaliZenSupplement.com. We're here to help!